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Download Lukaszewski on Crisis Communication: What Your CEO Needs to Know About Reputation Risk and Crisis Management (c2013) fb2, epub

by Kristen Noakes-Fry,James E Lukaszewski

Download Lukaszewski on Crisis Communication: What Your CEO Needs to Know About Reputation Risk and Crisis Management (c2013) fb2, epub

ISBN: 1931332576
Author: Kristen Noakes-Fry,James E Lukaszewski
Language: English
Publisher: Rothstein Associates Inc.; First Edition edition (March 18, 2013)
Pages: 420
Category: Management & Leadership
Subcategory: Money
Rating: 4.8
Votes: 782
Size Fb2: 1857 kb
Size ePub: 1329 kb
Size Djvu: 1966 kb
Other formats: lrf txt mobi doc


Lukaszewski on Crisis Communication book. According to crisis communication guru James Lukaszewski, your organization has one primary commitment in times of crisis: stop creating victims

Lukaszewski on Crisis Communication book. According to crisis communication guru James Lukaszewski, your organization has one primary commitment in times of crisis: stop creating victims. In Lukaszewski on Lukaszewski on Crisis Communication: What Your CEO Needs to Know About Reputation Risk and Crisis Management by James Lukaszewski was chosen by Soundview Executive Book Summaries as one of the Top 30 Business Books of 2013.

Masterwork on Crisis Communication and Reputation Risk Selected as One of 30 Best Business Books of 2013 Jim Lukaszewski - nationally recognized PR expert, executive coach, often called America's Crisis Guru, and noted by Corporate Legal Times as one of 28 experts t. .

Masterwork on Crisis Communication and Reputation Risk Selected as One of 30 Best Business Books of 2013 Jim Lukaszewski - nationally recognized PR expert, executive coach, often called America's Crisis Guru, and noted by Corporate Legal Times as one of 28 experts to call when all hell breaks loose - advises exactly what to do, what to say, when to say it, and when. to do it, while the whole world is watching. The book is endorsed by the Business Continuity Institute

This book on crisis communication clearly differentiates a crisis from other business interruption events when your reputation .

This book on crisis communication clearly differentiates a crisis from other business interruption events when your reputation and job are on the line. In this industry-defining book on crisis communication and leadership recovery, Jim Lukaszewski jump-starts the discussion by clearly differentiating a crisis from other business interruption events and introduces a concept rarely dealt with in crisis communication and operational response planning: managing the victim dimension of crisis.

Rothstein Associates Inc. Publisher, Brookfield, CT (2013). oceedings{wskiOC, title {Lukaszewski on Crisis Communication: What Your CEO Needs to Know About Reputation Risk and Crisis Management, . Rothstein Associates Inc. Publisher, Brookfield, CT (2013)}, author {Otto Lerbinger}, year {2014} }.

James E. Lukaszewski (loo-ka-CHEV-skee) is an author, speaker, crisis management consultant and president of The Lukaszewski Group Division, Risdall Marketing Group. He is known as one of the PR profession’s most sought-after strategists in the areas of crisis communication, litigation visibility management, reputation threats and other high-profile and high-stakes operations

Jim Lukaszewski provides the framework for building an effective crisis management program. He provides tools and guidance on how to identify existing vulnerabilities and potential risks

Jim Lukaszewski provides the framework for building an effective crisis management program. He provides tools and guidance on how to identify existing vulnerabilities and potential risks. This book is a must read for those involved in crisis management, as well as every serious security practitioner, human resources professional and lower and mid-level operators, managers and leaders.

Lukaszewski on Crisis Communication : What Your CEO Needs to Know About Reputation Risk and Crisis . One of "30 Best Business Books of 2013"(Soundview Executive Book Summaries).

Lukaszewski on Crisis Communication : What Your CEO Needs to Know About Reputation Risk and Crisis Management.

Litigation communication: crisis and reputation management in the legal process. Lukaszewski on crisis communication: What your CEO needs to know about reputation risk and crisis management. Brookfield, CT: Rothstein Associates. Mohr, A. (2013, January 30). Clapp, . & Rowlands, I. H. (2014). Corporate social responsibility. The Essential Guide to Global Environmental Governance. Routledge: London, 42-44. Coglianese, C. (2007). 5 most publicized ethics violations by CEOs. Retrieved from Nayab, N. (2013, March 4). Real-world examples of bad business ethics. Retrieved from Perez, J. Stone, . & Weiner, S. (2016).

I'm James E. Lukaszewski (loo ka SHEV skee), an expert in managing and counteracting tough, touchy, sensitive corporate . Lukaszewski (loo ka SHEV skee), an expert in managing and counteracting tough, touchy, sensitive corporate communications issues. I'm an internationally recognized speaker on crisis communications management, ethics, media relations, public affairs, and reputation preservation and restoration.

Crisis is not like other business interruptions. In a crisis, your company spokespersons, managers, and employees must know exactly what to do, what to say, when to say it, and when to do it -- while the whole world is watching! But can you depend on your crisis management plan to make that happen? Lukaszewski on Crisis Communication is your guide to preparing for a crisis and the explosive visibility and reputation risk that come with it. In a masterful book selected as one of "30 Best Business Books of 2013" by Soundview Executive Book Summaries and endorsed by the Business Continuity Institute, Lukaszewski distills four decades of public relations experience into 10 chapters of field-tested advice. Delivered in his straight-talking style and backed with compelling case studies, examples and templates, Lukaszewski explains how to build a crisis management plan and how to put it into action in the real world of media scrutiny, social media, activists, and litigation. How-to's, practical tools, tips, charts, checklists, forms, and templates teach you the simple, sensible, sincere, constructive, positive techniques to reduce contention and to succeed. His key messages teach you: To recognize how a crisis creates victims a topic rarely covered in traditional communications and operation response planning. To avoid the toxicity of silence. To overcome the abusive, intrusive, and coercive behavior of the media, activists, and critics what he calls the bloviators, bellyachers, back-bench bitchers. To drive attorneys to settle instead of litigate. To use the value of an apology, the atomic energy of empathy. Thought-provoking discussion questions, real-life case studies and examples, comprehensive index, and detailed glossary facilitate both college and professional instruction. Downloadable resources and tools Access a practical toolkit full of innovative and field-tested plans, forms, checklists, tips, and tools to support you as you prepare your organization for effective crisis communication./ Instructional Materials For the classroom, an Instructor s Manual available for use by approved adopters in college courses and professional development training. Also, to assist in instruction, the author makes available his slides, videos, and Skype interaction.

Comments:

Anicasalar
I've had the good fortune to know and work with Jim Lukaszewski for more than 25 years. We've had mutual clients; we've written together; we've taught together. And I've taught from his prior books. If there's one powerful, memorable ingredient in Jim's long career as a trusted advisor, it is his ability to quickly develop novel strategies and approaches to crisis and media relations problems that one can only define as unconventional wisdom. That's really what "Lukaszewski on Crisis Communication, What Your CEO Should Know About Reputation Risk And Crisis Management" is all about. If you're looking for traditional advice on managing crisis situations, buy another book.

Here's just a sampling:

* His web based technique of correction, clarification and commentary is a powerful example of how you can manage your own destiny in crisis, working around the news media even more than you work directly with the news media. CEOs love it, even lawyers like it. Employees remain calmer.
* Jim's strategies for working as equals with Attorneys, accelerating legal settlements, apology, and victim management break new ground in management strategy and reputation recovery.
* You'll be surprised by his Truth Index for assessing the validity of news stories, blogs, and social media commentary.
* His pragmatic, sensible yet remarkable approaches to dealing with the news media, and the bosses who believe they are terrific communicators, by giving them interesting and powerful alternative approaches.
* He is a master at managing encounters with activists and emotionalized audiences and constituencies.
* His chapter on social media puts the use of these new methods of communication in a powerful new context for crisis communications.

But, most of all, to use Jim's own words, his approaches to crisis management and leadership and organizational recovery are "simple, sensible, sincere, constructive, positive and ethical." Working and learning from Jim, which I've been doing most of my career, is something all crisis managers and strategic advisors need to experience. If you're looking to have a more interesting, powerful and influential career, and crises are in your future, this is the book to buy, now. He is a practitioner's practitioner.

If you want to be heard, to provide recommendations and innovative approaches that will enhance your influence and access, help keep everyone more calm and focused, "Lukaszewski on Crisis Communication, What Your CEO Should Know About Reputation Risk And Crisis Management" will be your daily desk reference.
Enone
I have heard Jim speak numerous times. He is always enlightening and profound. Crisis used to spread at the speed of smell. In the internet age you need a headstart. This book gives you that in so many ways..The list and discussion of stakeholders is worth the cost of the book. The advice on strategies and alternatives is a voice of reason in a time of red hot confusion, stress and speed. This book is the start of a comprehensive resource that opens a path to solutions.Lukaszewski on Crisis Communication: What Your CEO Needs to Know About Reputation Risk and Crisis Management (c2013)
Jonariara
Lukaszewski on Crisis Communication is the most comprehensive and best piece on that subject I have ever seen. He brings an enormous experience base to this topic. I brought Jim in as an expert on an extremely challenging crisis experienced by a client of our firm. I know what he advises in this book works because I have been an eyewitness to the value of his counsel. The advice he provides in Lukaszewski on Crisis Communication is relevant to any organization. My advice to you is read it now before a crisis lands on your doorstep.
Capella
I have a master's degree in communications, an MBA, professional accreditation, and 20+ years in PR. I've read many books on crisis communication. This is the best book I've read on that subject. It features clear, applicable, practical templates. This is advice you can use to avoid and manage organizational crises toward reducing potentially negative impacts on your reputation and bottom line. Like all of Jim's books, its also very readable and reference bookshelf worthy.
Andromajurus
Use this book almost every day in my role. Excellent!
SoSok
Content seems really good but I feel there is more repetition than what is needed. Still, good content and his approach is very direct.
Vrion
By the end of the book I realized I had successfully created a memory of times when I had backed out of an argument. I was able to apply the knowledge in the book to my interactions. I started to say sorry sooner and exit arguments quicker.
While the contents of this book are excellent, it is ironic that such a great book on communication has a glaring typographic error on the spine of the book that reads : "What Your CEO Nees To Know About Reputation Risk and Crisis Management" !! Whoever was doing the proofreading for this book needs to be seriously spoken to.

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