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Download Teamwork for Customers: Building Organizations That Take Pride in Serving (Jossey Bass Business Management Series) fb2, epub

by Dean Tjosvold

Download Teamwork for Customers: Building Organizations That Take Pride in Serving (Jossey Bass Business  Management Series) fb2, epub

ISBN: 1555424910
Author: Dean Tjosvold
Language: English
Publisher: Jossey-Bass; 1 edition (November 27, 1992)
Pages: 193
Category: Economics
Subcategory: Money
Rating: 4.8
Votes: 459
Size Fb2: 1916 kb
Size ePub: 1187 kb
Size Djvu: 1196 kb
Other formats: mbr doc lit txt


Customer services, Teams in the workplace. San Francisco : Jossey-Bass Publishers.

Customer services, Teams in the workplace. inlibrary; printdisabled; ; china. Books for People with Print Disabilities. Internet Archive Books. Uploaded by Tracey Gutierres on June 20, 2013. SIMILAR ITEMS (based on metadata).

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com's Dean Tjosvold Page and shop for all Dean Tjosvold books. Teamwork for Customers: Building Organizations That Take Pride in Serving (Jossey Bass Business & Management Series). Check out pictures, bibliography, and biography of Dean Tjosvold.

Tjosvold, D. (1993b), Teamwork for Customers: Building Organizations That Take Pride in Serving, San Francisco: Jossey-Bass. Tjosvold, D. (1990), Making a Technological Innovation Work: Collaboration to Solve Problems, Human Relations, 43, pp. 1117–1131. (1988), Cooperative and Competitive Interdependence: Collaboration Between Departments to Serve Customers, Group and Organization Studies, 13, pp. 274–289. (1986), Working Together to Get Things Done: Managing for Organizational Productive, Lexington, MA: Lexington Books.

He has written more than a hundred professional articles on conflict management, cooperation and competition, decision making, power, and other management issues, and is the coauthor of twelve books for managers, including Team Organization: An Enduring Competitive.

He has written more than a hundred professional articles on conflict management, cooperation and competition, decision making, power, and other management issues, and is the coauthor of twelve books for managers, including Team Organization: An Enduring Competitive Advantage (Wiley); Teamwork for Customers: Building an Organization That Takes Pride in Serving; and Learning to Manage Conflict: Getting People to Work Together Productively.

Find nearly any book by Dean Tjosvold. Get the best deal by comparing prices from over 100,000 booksellers. Working Together to Get Things Done: Managing for Organizational Productivity (Issues in Organization and Management).

Download PDF book format. Title: The Jossey-Bass management series. Bibliography, etc. Note

Download PDF book format. Choose file format of this book to download: pdf chm txt rtf doc. Download this format book. Teamwork for customers : building organizations that take pride in serving Dean Tjosvold. Note: Includes bibliographical references (p. 175-183) and index. Rubrics: Customer services Management Teams in the workplace. Download now Teamwork for customers : building organizations that take pride in serving Dean Tjosvold. Download PDF book format. Download DOC book format.

Recent books include Leading a Team Organization: How to Create an Enduring Competitive Advantage (Lexington Books, 1991) (with Mary M. Tjosvold), Teamwork for Customers: Building an Organization that Takes Pride in Serving (Jossey-Bass, 1993), and Learning t. . Tjosvold), Teamwork for Customers: Building an Organization that Takes Pride in Serving (Jossey-Bass, 1993), and Learning to Manage Conflict: Getting People to Work Together Productively (Lexington Books, 1993). He consults on team organization, conflict management, and related issues and is a partner in several health care businesses in Minnesota.

Canadian Journal of Administrative Sciences, 12, 89-90. Shore), San Francisco: Jossey-Bass, 1993. Canadian Journal of Administrative Sciences, 11, 272-273.

Shows executives and managers how to use team strategies to develop customer-responsive companies--where customer relations are nurtured, problems are solved expeditiously, and customer needs and desires are integrated into corporate strategy. A start-to-finish guide to creating customer service-driven organizations.

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