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Download The Executive's Guide to Information Technology fb2, epub

by Jon Piot

Download The Executive's Guide to Information Technology fb2, epub

ISBN: 0471266094
Author: Jon Piot
Language: English
Publisher: Wiley (April 4, 2003)
Pages: 498
Category: Engineering
Subcategory: Engineering
Rating: 4.1
Votes: 412
Size Fb2: 1127 kb
Size ePub: 1171 kb
Size Djvu: 1352 kb
Other formats: docx doc lrf lit


It provides specific policies, approaches, and tools for each critical IT management functionó from application management to vendor management. IT management experts John Baschab and Jon Piot provide the techniques IT managers and executives need to accurately assess their current operations. management, operations management, infrastructure planning, vendor selection and management, technical standards setting, investment evaluation, and productivity and quality measurement programs.

Praise for the The Executive's Guide to Information Technology This book is important reading. Baschab and Piot effectively translate IT into words and concepts that business people can easily understand and act upon. This book is a helpful reference guide for corporate executives and private equity groups of all types. Business success increasingly depends on effective use of IT. Effective use of IT depends on the kind of in-depth, practical insight in this book.

Praise for the The Executive's Guide to Information Technology"This book is important reading. Baschab and Piot provide a pragmatic approach to information systems investment that should be required reading for senior executives and CIOs alike.

Praise for the The Executive's Guide to Information Technology"This book is important reading Baschab and Piot provide a pragmatic approach to information systems investment that should be required reading for senior executives and CIOs alike. -Erik Brynjolfsson, Schussel Professor of Management, Director of the Center for Digital Business, MIT"This book should provide valuable guidance for management and technology consultants.

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Электронная книга "The Executive's Guide to Information Technology", John Baschab, Jon Piot. Эту книгу можно прочитать в Google Play Книгах на компьютере, а также на устройствах Android и iOS. Выделяйте текст, добавляйте закладки и делайте заметки, скачав книгу "The Executive's Guide to Information Technology" для чтения в офлайн-режиме.

This book should provide valuable guidance for management and technology consultants. The Executive's Guide to Information Technology provides field-proven insight on all important aspects of IT planning and execution, from governance to applications to operations and infrastructure. -Gary J. Fernandes, former vice chairman, EDS, member of the Board of Directors, Computer Associates.

The Executive's Guide to Information Technology by. John Baschab, Jon Piot. Want to Read savin. ant to Read. The Professional Services Firm Bible by.

Praise for the The Executive's Guide to Information Technology. This book is important reading Baschab and Piot provide a pragmatic approach to information systems investment that should be required reading for senior executives and CIOs alike. -Erik Brynjolfsson, Schussel Professor of Management, Director of the Center for Digital Business, MIT. "This book should provide valuable guidance for management and technology consultants.

1 online resource (xiv, 498 pages) : The Executive's Guide to Information Technology is a sophisticated and comprehensive guide to running a cost-effective, efficient.

1 online resource (xiv, 498 pages) : The Executive's Guide to Information Technology is a sophisticated and comprehensive guide to running a cost-effective, efficient, and business delivery-focused corporate Information Technology (IT) unit. Eschewing the theoretical for the practical, the book gives managers the guidance they need to handle any problem effectively. It provides specific policies, approaches, and tools for each critical IT management functionó from application management to vendor management. Includes bibliographical references and index.

Jon C. Piot, John Baschab. The techniques and tools provided show how senior managers can work effectively with CIOs and IT directors to produce outstanding results. John Baschab Jon Piot Foreword by Nicholas G. Carr

Praise for the The Executive's Guide to Information Technology"This book is important reading. Carr. John Wiley & Sons, Inc.

The Executive's Guide to Information Technology is a sophisticated and comprehensive guide to running a cost-effective, efficient, and business delivery-focused corporate Information Technology (IT) unit. Eschewing the theoretical for the practical, the book gives managers the guidance they need to handle any problem effectively. It provides specific policies, approaches, and tools for each critical IT management functionó from application management to vendor management.

IT management experts John Baschab and Jon Piot provide the techniques IT managers and executives need to accurately assess their current operations. Further, they offer a step-by-step improvement plan designed to raise productivity and service levels while reducing costs significantly. The authors begin by examining the symptoms and causes of waste, inefficiency and underperformance in typical IT departments before offering in-depth analysis of each operational area of IT management. They present current and emergent best practices for transforming the department into a world-class service organization.

Packed with prescriptive advice and hard-earned insight, this comprehensive resource is organized into stand-alone chapters that provide quick access to important information when managers need it. In addition, spreadsheets, documents, and checklists are designed to aid in planning and decision-making and can be easily accessed on the included CD-ROM.

Designed to help IT managers and top executives get the most out of their departments, their budget and themselves, the book covers such topics as: managing the department, establishing leadership roles, assessing the organization, cost management, project demand management, operations management, infrastructure planning, vendor selection and management, technical standards setting, investment evaluation, and productivity and quality measurement programs.

With The Executive's Guide to Information Technology, IT managers will understand the main sources of waste in their departments, identify major management issues, learn and implement critical steps toward improvement, and manage more effectively. The book will help managers improve their performance and stature within their organizations by providing the tips and tools to overcome typical areas of friction and miscommunication between IT departments and other business functions. Executives will understand how to work effectively with the CIO or IT director, as well as provide constructive management input to the IT function, achieving the best return on their IT assets.

Comments:

Bolv
Be clear on what you want to learn. If you're interested in strategic planning and other critical topics related to IT governance, consider instead: Ward, J., & Peppard, J. (2002). Strategic planning for information systems (3rd ed.). New York: J. Wiley.

If you want to learn more about IT roles and responsibilities with discussion related to the daily operations of an IT organization this book provides a good overview.
Small Black
I seldom write reviews; in fact, I think this may be my very first one. But it's a much-needed one in this case.

This is NOT a worthwhile book for either business or IT executives, except perhaps as a guide for how NOT to address IT management issues. The first couple of chapters engage in relating "IT horror stories", with the explanations (many of them anecdotal) pointing the finger of failure squarely and entirely at IT; there's no suggestion that there's a shared responsiblity amongst senior management in terms of making IT work for a company. (In fact, the authors seem to view IT managment as having no place at the CxO level!) I easily spotted serious flaws in the premises and assertions for this books views on IT failures just in those early examples alone.

This book is simply taking advantage of frustrated executives who are angry at their IT departments by repeatedly placing all blame on the IT staff and management, generating a built-in emotional appeal to those whom are feeling the pain. The authors continually cite anecdotal and circumstantial evidence to support their specific views (their words, not mine), along with various "studies" designed to support the sense of urgency and alarm they're trying to communicate. Talk about red flags!

In one of many anecdotes they used, they had to "educate" senior management into paying more attention to IT by demonstrating that IT had the fourth largest budget in the company. What does this lack of knowledge regarding budget size at that level of management indicate? Any group of executives operating at a senior level that doesn't understand where their money is going is in big trouble. (Forget about the implied neglect of IT at that level - another sign of serious problems at the leadership level!) These business leaders need to learn how to manage themselves better before attempting to fix any IT management issues. Yet these inherent, critical observations are blithely bypassed... and the anecdote is then used as a springboard for the next recommendation; a general recommendation that organizations "Implement an IT steering committee as a "virtual CIO" to provide advice and leadership to the IT director"... and presumably, as you'll see below, the IT Director's replacement.

First of all, the role of a CIO (virtual or otherwise) isn't primarily advisory. Secondly, thoughout this book, they continually segregate IT management from senior management, implying that there is no place for IT management at the CxO table (except "virtually" by a committee of existing CxO level people). The preferred solution of a "virtual CIO" should be - at best - a band-aid while looking for a real CIO. When was the last time anyone saw a critical business unit run successfully by committee? As a senior manager, the idea that ANY critical business unit is better off being permanently directed by committee is anathema; not only does it remove accountability at the senior management level, it creates an automatic scapegoat in the existing IT management team. (In fact, the bullets below that one are all about "Upgrading management talent in IT" and having the committee "source the candidates and hire the new director as a senior manager instead of a senior programmer".)

There are *just* enough reasonable suggestions in this book to give it some stain of crediblity; but if you really want to know how to make your IT organization perform, I suggest you read "World Class IT: Why Businesses Succeed When Technology Triumphs", by Peter A. High. It's written for CIO's who want to know how to create world-class IT business units - but it also applies to CxO's and senior management, because it will provide you with a complete, sensible and solid roadmap of what to require from your IT management team, and how to measure it. It's primarily a non-technical book, and it cuts through all the nonsense by providing clear, usable, makes-sense plans for IT and it's role in your organization - including some extraordinarly excellent advice on when to outsource, what to outsource, and why to outsource.

If you decide to buy this book and read it, make sure you keep your salt-shaker handy... because you're going to need much more than the proverbial "grain of salt" with it.
Gianni_Giant
Order processs went very smoothly.
Bloodfire
I bought the hardcover version of this book. Rather than expensing it to my employer, I chose to pay for it myself.

Why?

I want to take it with me if I move on from here. This book is such a valuable reference and incorporates so many (expensive) well respected sources that it is well worth the $60 to me.

Very useful and I am planning to buy the next edition.
Gavinrage
A must-read for IT managers. Even for IT staff. The book is very detailed and thorough. It outlines how to effectively manage the IT department.
Gandree
This is a "best book" for Executives and Managers responsible for IT management related decisions and practices. Therefore I rank it with "6"! stars. Peter de Toma, Austria, Europe.
Wenyost
A great book from a great Author
The Executives Guide to Information Technology is an excellent resource that is a must have for IT managers and top executives that want to get the most out of their IT investments. Every IT manager and executive should read this book to understand how to effectively manage information technology for business value. Likewise, non-IT managers and executives will learn a great deal about the inner-workings of IT and how to work with their IT brethren in the most effective way for the greatest benefits to their company. (CFOs specifically will find this book incredibly illuminating and useful).
The book is extremely well organized and presents a well-balanced mixture of academic analysis and tested practices. The sheer knowledge and hard earned personal experiences of the authors comes through in every chapter. The descriptions of the challenges facing IT will resonate clearly with anyone who has ever held an executive position within an enterprise IT team. The solutions presented are equally clear and easy to follow. Overall, the book is simply packed with techniques for recognizing challenges, accurately assessing the current state of any component of IT, comparing that state to a target benchmark and developing actionable improvement plans. Finally, the CD-ROM included with the book contains all the spreadsheets, documents and checklist tools needed to put Baschab and Piot's sage advice to immediate use.
In addition to being a highly informative volume, this is ultimately, as the title implies, a guidebook loaded with recipes for IT investment optimization success. After reading it, I suggest placing it on or near your desk where I am sure you will refer to it again and again. Also, I think that buying a copy of this book for each of their key IT managers would be one of the wisest investments a budget-squeezed CIO could make. I highly recommend it.

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